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Hi there, I’m Tiffany—founder and CMO of Charís Creative. For over a decade, we’ve helped dozens of mission-led clients grow their brands through building an eCommerce ecosystem that fuels healthy growth while staying true to their unique vision to make our world better.
If you would like to see if we’re the right fit for your brand, you can book a free consult on this page or reach out directly at the email below. I’m happy to brainstorm on marketing or brand strategy, provide estimates, audit channels – whatever is most helpful for your team.
E. tiffany@chariscreative.co
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FAQs
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We’re passionate about helping emerging brands shape their stories, find their fit in the market, and profitably scale. We’ve worked with established, household names, but we started this agency to help support “the little guy” > to help grow indie brands or ambitious startups with a unique vision for the good they want to create in the world.
This means we specialize in working with lean but incredibly smart/visionary/talented early stage teams. Our favorite kind of work is helping founders turn steady momentum into sustainable, scalable systems, while maintaining brand authenticity.
You can see this in action in our [Harvest & Mill Case Study], where we helped them scale from 6 to 7 figures in revenue with a 7× marketing ROI.
We start with a collaborative onboarding process to understand your brand inside and out. Then, we shift into a rhythm that minimizes lift on your side: we plan content calendars a month ahead, batch content, and only need timely feedback to keep things moving smoothly.
Most clients start with a few services and expand over time — because we naturally start thinking through your full marketing ecosystem from the start.
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We run an A+ high-touch, multifaceted team — virtually and intentionally lean — so we can deliver “big agency” strategy and breadth without the inflated cost from outdated overhead. With HQ based in San Francisco within the heart of AI innovation, we also judiciously use AI to amplify our work efficiency and our client’s success, without ever sacrificing brand alignment and content quality. The results – we work smarter, to pass on savings to you – charging 3-4x less than bigger agencies while ensuring you get more concentrated care by mindfully only taking on a handful of new retainer clients a year. We love working with emerging brands and know that even successful ones, need to be smart with spend.
Audits and one-off projects start at $1,000, with most projects averaging around $5,000. (Similar audits at larger agencies start at $3,000)
Retainers start at $2,000/month. Our average is $3,500/month for emerging brands, and $6,000/month for brands doing 7 figures+ annually. (Similar retainers at larger agencies start at $4,000/mo for just one channel)
You’ll find our pricing fair, flexible, and rooted in what creates real growth — not fluff.
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We don’t believe in locking clients into long-term contracts. There’s no required minimum—just a one-time onboarding fee to cover the creative ramp-up. While many of our clients grow into full-service partnerships and stay with us for 5+ years, they do so because they see the value, not because they’re locked in.
For retainers, we invoice 50% at the start and 50% at the end of each month. For one-off projects, it’s 50/50 based on milestones. We don’t offer net terms and ask for timely payments so we can continue to serve small, growing teams with the care and attention they deserve.
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We believe in clarity, speed, and zero guesswork. For retainers, we use a private Slack channel for day-to-day comms, plus email for longer updates and reports.
You’ll get weekly reporting on paid ads (with Loom videos when needed), monthly planning calls, and real-time updates when content goes live.
We love async collaboration and structure everything to keep you informed with clarity and efficiency.
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Success varies from brand-to-brand, but our team prides ourselves in transparency. We’ve run small brands before and managed agencies where performance felt opaque and confusing.
We never want our clients to feel like they’re in the dark when it comes to performance and expectations.
Before we ever take on an account, we’ll audit current marketing channels, to ensure we would be a good fit for the brand and feel confident that we have a very strong shot and improving performance.
From there, we’ll create goals for key performance metrics with clients so we’re all on the same page.
As we send weekly and monthly reports, if we are not hitting goals, we will be adjusting and testing rigorously to see what’s missing. Typically, we hit client x agency performance goals within 3 months. If not, we would conduct a comprehensive brand x marketing funnel audit to see what larger opportunities there may be to make the account successful. If we do not think we can make a client successful at any point, or feel like we are wasting budget in the slightest, we will immediately let you know.
We specifically work with mission-led, emerging brands because we care deeply about their work. We want the very best for each and every client, and treat their missions and budgets as our own.